Testimonials

Excellent
4.8
Marjorie Pinnick
19 hours ago
Javier was very nice and helpful. He also gave some other suggestions we could do to help keep mice out of our home.
David Carr
2 days ago
Very helpful lesson in termite biology and control methods, first. This was followed by optional and thorough house inspection and recommendations. We are extremely pleased with Mr. Patrie's service.
Kinsie Bailey
2 days ago
Very friendly
sandy letson
4 days ago
I am so pleased with Marcel he always does a great job!
SUSAN LINSON
7 days ago
Tony did an inspection for me today. Very thorough. Gave me great information and answered my many questions. Extermination service will be performed soon.
Response from the owner:We're glad you found Tony's inspection very thorough and appreciated the information he provided. We're happy to be of service to you!
Kathy McDonough
2 weeks ago
It took me.a while to find a company to service our area. I finally found Reliable when I searched our local Champber of Commerce. Tom sprayed our property for insect control at a wedding on our property. He made sure to use a formula that would not be harmful to children playing but would keep pests from being the topic of negative discussion about the wedding. He is professional and definately lives up the the "Relable" name!
Response from the owner:Thank you so much for your kind words! We’re grateful you trusted Reliable for such an important day. We’re glad Tom could help keep your guests comfortable and your wedding event pest-free!
Mike Kalogeros
2 weeks ago
As always Tom did an outstanding job. He answered our questions with experiences and knowledge of our issues.
Response from the owner:Thank you for your continued trust in Reliable! We’re so glad Tom continues to provide knowledgeable, professional service and answer your questions. We truly appreciate your business!
Kelly Grieger
2 weeks ago
very friendly, knowledgeable, and professional
Response from the owner:Thank you for the kind words! We’re so glad you had a great experience with our team. We truly appreciate your business and the opportunity to help with your ant problem!
Oscar Harmon
2 weeks ago
Technician returned to finish spraying after finding gate was locked during first application. Removed a large spider web including a large spider.
Response from the owner:Thank you for being a valued Homecare customer! We appreciate your continued business and are glad our technician was able to finish the service and take care of that large spider web while he was there!
sandy baker
2 weeks ago
Response from the owner:Thank you so much for the 5-star rating! We really appreciate your support and are glad to know you had a great experience with our team.
Caleb Myers
2 weeks ago
Excellent service! We had a serious yellow jacket problem, and the exterminator responded quickly and handled it professionally. He explained the process, treated the nest thoroughly, and made sure all our questions were answered.
Response from the owner:Thank you for the great review! We’re glad we could respond quickly and take care of the yellow jacket problem for you. Our goal is always to provide a thorough treatment, explain what we’re doing, and make sure our customers feel confident in the service they receive. We appreciate your business!
Pennie
3 weeks ago
Faye Zhao
3 weeks ago
Highly recommend Reliable Exterminators! The technician was professional, knowledgeable, and very thorough. He carefully inspected the area we were concerned about, clearly explained the signs of carpenter ants versus termites, and also identified a window flashing issue that was contributing to the moisture problem. I really appreciated that he gave practical recommendations without trying to sell us unnecessary treatments. Very honest, helpful, and reasonably priced service. Definitely a 5-star experience!
Response from the owner:Thank you so much for the wonderful review and for taking the time to share your experience! We believe in providing honest recommendations and helping customers understand what’s going on without recommending unnecessary treatments. We truly appreciate your trust in Reliable Exterminators and your 5-star recommendation!
Stan Burkart
4 weeks ago
The service was good, all the bait stations checked and refilled. The technician was kind and on time!
Response from the owner:Thank you for sharing your experience! We're glad you found our technician kind and punctual.
James Barnard
4 weeks ago
Javier has been our technician for many years and we’re always happy with how well that he does.
Response from the owner:Javier recently celebrated his 20th year with Reliable and we are so grateful to have him on our team. Thanks for sharing your experience as well!
mike mitchell
1 month ago
Stanley McDowell
1 month ago
Philip Patrie came out to our house and explained all that was going on on our cut tree log by our house...we thought that it was maybe termites - but was not. He was very knowledgeable and helpful.
Response from the owner:Thank you for the great review! We’re glad Philip could take the time to inspect the tree log and explain what was happening. At Reliable Exterminators, we believe in providing an honest evaluation and only recommending termite treatment when it is truly necessary. We’re happy Philip could answer your questions and provide some peace of mind. Thank you for trusting Reliable Exterminators!
Yan Xing
1 month ago
Susan Sims
1 month ago
Phillip came at my request to help me with our sudden infestation of spiders and ants! Phillip explained everything he was treating and why! I highly recommend Reliable Exterminators of Lafayette!
Response from the owner:We're so glad you had a great experience with Philip! Thank you for sharing!
Response from the owner:Thank you, Lucian, for the five-star review! We appreciate you choosing Reliable Exterminators. We always strive to respond quickly to urgent pest issues, especially hornets and wasps.
Mark Rutan
1 month ago
Jason was the best. Thanks for taking care of my yellowjackets.
Response from the owner:Thank you for the great review! We’re glad Jason provided excellent service and that we could offer same-day assistance with your yellowjacket problem. We appreciate you choosing Reliable Exterminators!
Very pleased both with the prompt service and the acquiring of a service contract with Reliable.
Response from the owner:Thank you for your kind review! We're so glad to hear you were pleased with our prompt service and that you chose to partner with Reliable for your ongoing pest control needs. We appreciate your trust in us and look forward to providing you with dependable, quality service for years to come!
Bruce Shuttz
2 months ago
Mr. Patrie was very nice and seemed to be quite knowledgeable. We have a new dog, so this was a little awkward with a loud barking dog, but Patrick handled it admirably. It was a pleasure to meet him.
Response from the owner:Thank you for taking the time to leave such a kind review! We're delighted to hear that Philip made such a positive impression with his knowledge, professionalism, and patience. We know visits can be a little more exciting with a new dog in the house, and we're glad Philip handled the situation so well. We'll be sure to share your compliments with him. It was our pleasure to serve you, and we look forward to seeing you again!
James Rogers
2 months ago
Phillip was very informative and professional with his application of chemicals and he was very careful of my wife's flowers. He also was reassuring that the problem has been solved. Thank you. Great job!
Response from the owner:Thank you for your wonderful review! We're so glad to hear that Phillip was informative, professional, and took great care while treating your property. Protecting flowering plants and the pollinators that rely on them is an important part of how we approach our treatments, so we're especially pleased that his attention to your wife's flowers stood out. We'll be sure to share your kind words with Phillip. Thank you for choosing Reliable—we appreciate your trust and look forward to serving you again!
Polina Foucher
2 months ago