Testimonials
Excellent
4.8Faye Zhao
4 days ago
Highly recommend Reliable Exterminators! The technician was professional, knowledgeable, and very thorough. He carefully inspected the area we were concerned about, clearly explained the signs of carpenter ants versus termites, and also identified a window flashing issue that was contributing to the moisture problem. I really appreciated that he gave practical recommendations without trying to sell us unnecessary treatments. Very honest, helpful, and reasonably priced service. Definitely a 5-star experience!
Response from the owner:Thank you so much for the wonderful review and for taking the time to share your experience! We believe in providing honest recommendations and helping customers understand what’s going on without recommending unnecessary treatments. We truly appreciate your trust in Reliable Exterminators and your 5-star recommendation!
Stan Burkart
4 days ago
The service was good, all the bait stations checked and refilled. The technician was kind and on time!
Response from the owner:Thank you for sharing your experience! We're glad you found our technician kind and punctual.
James Barnard
6 days ago
Javier has been our technician for many years and we’re always happy with how well that he does.
Response from the owner:Javier recently celebrated his 20th year with Reliable and we are so grateful to have him on our team. Thanks for sharing your experience as well!
mike mitchell
2 weeks ago
Stanley McDowell
2 weeks ago
Philip Patrie came out to our house and explained all that was going on on our cut tree log by our house...we thought that it was maybe termites - but was not. He was very knowledgeable and helpful.
Response from the owner:Thank you for the great review! We’re glad Philip could take the time to inspect the tree log and explain what was happening. At Reliable Exterminators, we believe in providing an honest evaluation and only recommending termite treatment when it is truly necessary. We’re happy Philip could answer your questions and provide some peace of mind. Thank you for trusting Reliable Exterminators!
Yan Xing
3 weeks ago
Susan Sims
3 weeks ago
Phillip came at my request to help me with our sudden infestation of spiders and ants! Phillip explained everything he was treating and why! I highly recommend Reliable Exterminators of Lafayette!
Response from the owner:We're so glad you had a great experience with Philip! Thank you for sharing!
lucian m. silvian
3 weeks ago
Response from the owner:Thank you, Lucian, for the five-star review! We appreciate you choosing Reliable Exterminators. We always strive to respond quickly to urgent pest issues, especially hornets and wasps.
Mark Rutan
3 weeks ago
Jason was the best. Thanks for taking care of my yellowjackets.
Response from the owner:Thank you for the great review! We’re glad Jason provided excellent service and that we could offer same-day assistance with your yellowjacket problem. We appreciate you choosing Reliable Exterminators!
Very Reverend Fr. Gregory Allard
1 month ago
Very pleased both with the prompt service and the acquiring of a service contract with Reliable.
Response from the owner:Thank you for your kind review! We're so glad to hear you were pleased with our prompt service and that you chose to partner with Reliable for your ongoing pest control needs. We appreciate your trust in us and look forward to providing you with dependable, quality service for years to come!
Bruce Shuttz
1 month ago
Mr. Patrie was very nice and seemed to be quite knowledgeable.
We have a new dog, so this was a little awkward with a loud barking dog, but Patrick handled it admirably. It was a pleasure to meet him.
Response from the owner:Thank you for taking the time to leave such a kind review! We're delighted to hear that Philip made such a positive impression with his knowledge, professionalism, and patience. We know visits can be a little more exciting with a new dog in the house, and we're glad Philip handled the situation so well. We'll be sure to share your compliments with him. It was our pleasure to serve you, and we look forward to seeing you again!
James Rogers
2 months ago
Phillip was very informative and professional with his application of chemicals and he was very careful of my wife's flowers. He also was reassuring that the problem has been solved.
Thank you. Great job!
Response from the owner:Thank you for your wonderful review! We're so glad to hear that Phillip was informative, professional, and took great care while treating your property. Protecting flowering plants and the pollinators that rely on them is an important part of how we approach our treatments, so we're especially pleased that his attention to your wife's flowers stood out. We'll be sure to share your kind words with Phillip. Thank you for choosing Reliable—we appreciate your trust and look forward to serving you again!
Polina Foucher
2 months ago
Alex Pilotte
2 months ago
Friendly and helpful
Julie Bible
2 months ago
Josh came as scheduled and let me know he was here; he was efficient, friendly, and professional. The exterior treatments I have been getting from Reliable Exterminations have really helped—no ants and very few bugs of any kind. Thank you so much!
Response from the owner:Thank you for the great review! We're so glad to hear Marcel provided prompt, friendly, and efficient service. We'll be sure to pass along your kind words—he’ll really appreciate it! Thanks again for choosing us!
Karen Grimm
2 months ago
Steve Juntgen
2 months ago
Great Job, Tom is a great guy!
Response from the owner:Thank you for the kind words. We’re glad to hear you had a great experience with Tom—he takes a lot of pride in his work, and we appreciate you recognizing it.
Jeffrey Hoon
2 months ago
tech came did his work great job !!!!!!
Response from the owner:Thank you for being a long term customer and for your kind words!
Michael Longcor
2 months ago
Robert Stahelin
2 months ago
Excellent service. Very happy!
Dawn bonebrake
2 months ago
Jason was very friendly and explained everything to me. Before leaving he asked me if I had any questions and told me to give the product around 3 weeks to work. I've been a customer for over 10 years. I have them come annually.
Mike Kalogeros
2 months ago
As always Tom did an outstanding job. He answered our questions with experiences and knowledge of our issues.
Sheila Passmore
2 months ago
Marcus was very professional and did a wonderful job! Thank you Marcus!
Francisco Pereira
2 months ago
great service!!!
John Harnishfeger
2 months ago
Javier always does an excellent job and is very knowledgeable about what he is doing