To thank and celebrate our employees, Reliable hosts dinner and crazy bingo every year in December. We had a lot to thank them for including 3 major anniversaries. Geanie (top left in teal shirt) has been advising our customers over the phone for five years! Jeff (top far right) has treating pests in Rensselaer and […]
Read MoreWe are mourning and celebrating the life of our dear matriarch Phyllis Hanstra. She has been instrumental in the integrity and legacy of Reliable Exterminators. Once her husband Jim Hanstra purchased the business from his uncle Charlie in 1971, she became involved, supporting Jim, doing accounting, and making calls from home after hours. It wasn’t […]
Read MoreJavier is our technician that is known in our office for getting the most gold stars (see this blog post about gold stars.) It’s not an inner office competition but a majority of our customers that call with a compliment are calling about Javier. He’s warm, friendly, caring, and still quick and efficient. Jav says […]
Read MoreIf you live in any of the northern counties in our service area (Jasper, White, Benton, Newton, and Pulaski), you’ve probably seen Jeff. He’s been driving a Reliable truck up there for the past 20 years, but most people only know him as “the bug man”. The year was 1997 when we set Jeff loose […]
Read MoreOften when a customer calls and gives a compliment to one of our technicians, we write it down on a goldenrod, star shaped paper to show the technician and post to our bulletin board. We love hearing feedback from our customers and the technicians are really encouraged by the praise! I’d say we get more […]
Read MoreI’d like to introduce each of our staff members through a series of blog posts. We have phenomenal people that work for us and I hope to spotlight each one! Our first employee spotlight is about Geanie. She has been with us almost 5 years and is the only office staff employee who worked […]
Read MoreReliable Exterminators Earns Esteemed 2016 Angie’s List Super Service Award Award reflects company’s consistently high level of customer service Reliable Exterminators has earned the home service industry’s coveted Angie’s List Super Service Award, reflecting an exemplary year of customer service to members of the local services marketplace and consumer review site in 2016. This achievement […]
Read MoreRecently two individuals from Reliable Exterminators attended the 81st annual Purdue Pest Management Conference. Philip Patrie and Andrea Patrie spent the three days of the conference attending various lectures and demonstrations having to do with mosquito control, particularly relating to two specific species of the insect. One of these two mosquito species was the Aedes […]
Read MoreIt feels like spring and that helps us prepare for another busy pest control season! We just posted ads to hire two new Service Technicians! Come work for Lafayette’s #1 pest control company, which means lots of phone calls to answer, no outside sales, and busy days! Be part of the legacy! Apply here!
Read MorePhilip Patrie, General Manager, and Javier Williams, a seasoned service technician, attended this year’s Bed Bug Summit conveniently held at the JW Marriott in Indianapolis this past December. They were among over 450 attendees that came to hear from leaders in pest management about new control solutions and the latest research in bed bug management. […]
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